Frequently Asked Questions

Are all Bawuza products original and authentic?

yes. We promise to offer our customers only 100% authentic and original products. We are also taking all necessary steps to ensure that any seller found selling non-genuine products is immediately removed from his Bawuza.

How soon can I receive my order?

We do our best to ensure that your order is delivered on the promised date, you can find more information about our delivery times here.

For the fastest delivery, you can check the status of your order at any time by following the simple steps below:

Login to your Bawuza account
Click My Account in the upper right corner of the Bawuza home page (your name will appear here if you are logged in)
Click Orders
Click VIEW DETAILS to the right of the item.

How can I order?

Shopping on Bawuza is easy! Once you’ve found the product you want to buy, simply follow the steps below:

Click ADD TO CART to add this product to your cart
Click Shopping Cart in the top right
Click CONTINUE PAYING

Sign up for an account or log in to your existing account by entering your email and password >> Enter your shipping/payment information, make sure your address is complete and correct >> Select a method delivery >> Home delivery or station pickup >> Choose your preferred method of payment >> Click CONFIRM ORDER to complete the order.

Once your order has been placed, we will automatically confirm or call you to confirm in case we need more details. (Please note that this confirmation is a required step before we ship to you)

You can check your order status anytime by logging into your account and going to My Orders section and clicking view details, to track more status you can click View order history policy

Need help placing an order? Call our helpline at 0756039936. Business hours:
Monday-Sun, 8 am – 6 pm; Saturday, 8 am – 6 pm; Holidays, 8 am to 6 pm